Return and exchange policy

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Have you changed your mind? No problem!

You have 30 days to exchange or return your purchase for a full refund, unless otherwise specified during your purchase. Items marked "FINAL SALE" cannot be returned, refunded or exchanged.

Is the item on sale?

You have 15 days to exchange or return your store purchase for a full refund. Returned or exchanged items must be new, unworn, unaltered and unused, with the original label and packaging.

Delivery charges are non-refundable. A return handling fee of $5 will be deducted from the total amount of your refund.

You wish to return one or multiple articles?

Contact us by email via info@habitudedesign.ca to receive a return slip.

You just bought a second hand item?

Since these items are sold on consignment, no returns or exchanges are accepted. However, you’re welcome to consign the item under you account. Contact us to learn more!

Placed an item on hold with a deposit?

In the event of a cancellation of a hold with a deposit, Habitude is not able to determine in advance the exact amount that may be withheld. However, in accordance with consumer protection law, a reasonable amount may be deducted to compensate the consignor for actual losses incurred.

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